Last updated: April 2026
Who We Are
Haus of Privae ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, why, and the choices you have.
Information We Collect
- Account & order details: name, email, phone, shipping address, body measurements (if you opt to save them).
- Payment data: processed securely by our payment partners — we do not store your card details.
- Browsing data: pages viewed, items wishlisted, device and cookie information used to improve your experience.
- Communications: messages, appointment notes and bespoke briefs you share with our atelier.
How We Use It
- To fulfil and ship your orders, schedule appointments, and craft bespoke pieces.
- To send transactional updates (order confirmations, shipping, appointment reminders).
- To send editorial newsletters, only if you have opted in — you may unsubscribe at any time.
- To improve our website, service and product range.
- To meet our legal and accounting obligations.
Sharing
We share data only with trusted partners required to deliver your order — couriers, payment processors, email providers and our atelier team. We never sell your personal information.
Your Rights
You may request access to, correction or deletion of your personal data at any time by writing to queries.hausofprivae@gmail.com. We will respond within 30 days.
Cookies
We use essential cookies to keep your cart, wishlist and session active. Optional analytics cookies help us understand how the site is used. You may disable non-essential cookies through your browser settings.
Contact
For any privacy query, reach us at queries.hausofprivae@gmail.com or on WhatsApp at +91 7023117408.